Shopping Story with Nykaa

Hey pretty ones…In my previous haul post, I had mentioned that I picked few stuff from Nykaa.

Wanted to share my shopping story with Nykaa in this post.

With Stylecraze & Urbantouch shutting shop, we are already at dearth of online shopping sites – Β that are good in product range, brands, customer care n the likes…

Nykaa is a welcome add to the club! πŸ™‚

I knew Nykaa existed – but never really shopped from them before..since all I wanted was mostly available with MedplusBeauty & according to me nobody can beat their next day delivery!

I was looking for a particular product which happened to be out of stock in almost all the sites & ended up checking for it in Nykaa.. and shopping too! πŸ™‚

Good things first…

  • Variety of products
  • Wider range of brands
  • Even latest launches like Lakme Pop Tints are readily made available
  • Site is easily navigable
  • Free shipping over INR 500
  • Immediate order confirmation
  • Intimation upon item shipping with tracking info
Β 
Things less liked..
  • Lead time for delivery
  • Better discounts on products
DELIVERY….yes! tat’s the biggest con I see in my first time shopping with them.
I ordered the products last Friday and received shipping confirmation on Monday. The products managed to reach my door only today.
Close to a week for delivery, really hurts!
Just hope they speed up their delivery networks or was it an isolated case with me only?
I can’t really comment on their customer service, since I never tried to reach out to them… πŸ™‚
Anyways, this is what I picked from them…

1. Colorbar Ultimate Eyeliner in Black – INR 499
2. Lakme PopTints Collection Nail Enamel in Orange Squash – INR 250

Package arrived safe in a Nykaa carton box & the products inside were neatly bubble-wrapped.

Have you shopped with Nykaa before? How was your experience?

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7 Comments

  • I've placed an order on aug20th..still i havnt got my parcel πŸ™ nykaa delivery really sucks to the core, they took 3 days to conform my order, i used to keep on chek my account to know the status , after 3 days of my order also they didnt conformed it, when i have contacted them they said, the things which i have ordered are out of stock …what the helllll their website clearly saying its available..are they that much busy to update the site ? they could have mailed me naa to inform that they are out of stock ? but they didnt !! every day i used to remind them "have you conformed my order ? have you changed my order with alternate products" like wise. still am waiting for my parcel to dispatch ..they need to change alot , before changing anything they should change a line in their website ie;"delivery in 2 days to 20 days.. i hate nykaa for making me wait for these many days…

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