So far I have never preferred to write about shopping experience or to debate about it in my blog- but Jabong has coerced me into write one.
The sole reason being there amazing customer service!
This is my birthday month & I was so looking forward to my hubby’s gift on my b’day.
I know both of us are having hectic schedules at office and Mr.Hubby is not one of those who will hunt down the city to surprise his better-half! 😀
He asked me to pick whatever I wanted through online shopping & he would get that for me!
After much confusion & scouting – I settled for a mangalsutra in imitation for a gift. I wanted a simple yet elegant one for daily wear without it being heavy & no worries to wear gold and roam around.
And boy! These days mangalsutras come in so very desirable patterns that one should start having a collection of it by now! 🙂
Initial time we ordered, the credit card payment was processed but we got no order confirmation.
I immediately called up the Jabong customer care and they assured that they will take action.
They cancelled the order and mentioned that the credit card statement would reflect the amount in credit within 15 days.
So my b’day gift went for a SWOOSH! And I decided to wait for moneyback before placing the next order.
I received a mail about my money refund & hubby checked his credit card statement.
Then went ahead to book my order again for a mangalsutra of my hubby’s choice.
I booked the order on Friday morning, got a confirmation of shipping on Saturday morning & received the goods by Saturday noon!
Aint’t it SUPAAAAAAAAAAHFAAAAAAST!
SMS, Email confirmations were very prompt & need not have to worry about the money.
The product came in a bubble-wrapped black box with cushioning on both sides to protect the jewellery.The brand is Touchstone.
The below pic is to give an idea about the length of the chain.
The mangalsutra also was of very good quality and doesn’t shout I’m FAKE! 🙂
Would definitely love to shop with Jabong in the future!
By the way I already have my eyes on this handbag.
Have you shopped with Jabong before? How has your experience been?